Aesop

Prinsens gate

Oslo, Norway

Design by Snøhetta

Aesop

Melbourne, Australia

General Manager, Retail, Customer Services & Digital/Online


Mandated to establish Aesop’s first global retail department to support rapid international growth. Led the integration of all retail disciplines into a 360° global framework, aligning strategy, operations, design, and service while ensuring each market reflected Aesop’s brand identity through its local culture and context.

Departments: Global Retail · Store Design & Development · Retail Operations · Customer Services · Training · Digital/Online

Aesop Prinzess Gate, Oslo, Norway

Design by Snøhetta

Opened in 2014, Aesop’s first signature store in Norway marked the brand’s 100th global location. The 66 m² space in Prinsensgate, Oslo, was conceived in collaboration with Snøhetta and draws inspiration from the sensory ritual of the Aesop consultation process.

The design reveals historic layers of the site, dating back to the 1800s, and overlays them with contemporary forms. Most striking are ten intersecting plaster domes across the ceiling, a reinterpretation of traditional ecclesiastical architecture, mirrored below in a central basin that anchors the customer experience. Contrasts of old and new, monochrome and brass, depth and lightness create a space both intimate and dramatic.

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Aesop - Berlin, Germany